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Manufacturer's Free Lifetime Warranty
All Thorsten jewelry are made to the highest standards using quality materials and expert craftsmanship. Our products are guaranteed to be free of defects. Any jewelry that fails to meet our standards of excellence will be replaced under our warranty. If your ring cracks or breaks from accidental damage, it will also be replaced under our warranty terms. To request warranty work, simply contact Sinter at customerservice@sinter.com. We will work with Thorsten to get your ring replaced, if there is a confirmed defect or size exchange. If your ring style is no longer being manufactured, a similar style may be substituted.
Any third party alterations to the ring, except for engraving, will void the warranty. Thorsten will replace the ring only. Any engraving or custom work will have to be redone, at the customer's expense. Warranty does not cover normal wear, including scratches, as rings are scratch resistant, not scratch proof. Neither Thorsten nor Sinter is responsible for any sentimental value of the original jewelry. There is a 20% warranty fee for gold rings after 45 days.
All rings are refundable within 45 days of the date shipped. Refunds do not cover engravings, custom fees, or shipping.